Last Updated: 09/04/2026 8:28 PM
At Convert & Flow with Kath, doing business as Convert & Flow With Kath, we respect your privacy and are committed to protecting the personal information you share with us.
We are based in the Philippines and work with clients and prospective clients internationally. This Privacy Notice explains how we collect, use, store, disclose, and protect personal information when you visit our website, contact us, book a strategy session, complete an assessment, purchase or inquire about our services, or otherwise interact with us.
We aim to process personal information transparently, fairly, and only for legitimate and reasonably necessary purposes, in accordance with applicable privacy and data protection laws.
1. Who We Are
The entity responsible for the processing of your personal information is:
Convert & Flow With Kath
Email: [email protected]
For privacy-related questions or requests, you may contact us using the information above.
2. Information We Collect
Depending on how you interact with us, we may collect information such as:
Your name
Email address
Phone number
Business name
Website or social media information
Business type and services
Information about your business goals and challenges
Information you provide through forms and assessments
Appointment and scheduling information
Information related to proposals, invoices, and payments
Communications and correspondence you send to us
Information necessary to provide our services
Technical or website usage information, where collected through cookies, analytics, or similar technologies
We aim to collect only information that is reasonably necessary for the purposes described in this Privacy Notice.
3. Information You Provide Through Our Assessment
If you complete our assessment at:
Assessment
the information you provide may be reviewed by Convert & Flow with Kath to better understand your business before a strategy session or other consultation.
Your responses may include information about your business, current processes, goals, challenges, systems, and areas where you believe you need support.
We use this information to:
Prepare for your strategy session
Understand your business situation
Identify potential areas for improvement
Determine whether our services may be appropriate for your needs
Provide more relevant recommendations and communication
Please do not submit passwords, financial account credentials, highly sensitive personal information, or other information that is not necessary for the purpose of the assessment.
4. How We Use Personal Information
We may use your personal information to:
Respond to inquiries
Communicate with you
Schedule and manage appointments
Review assessment responses
Prepare for strategy sessions
Determine whether our services are appropriate for your business
Provide proposals and service information
Deliver and manage services
Process payments and invoices
Provide customer support
Maintain business and transaction records
Improve our website, services, and customer experience
Send relevant business or service communications
Prevent fraud, misuse, unauthorized access, or other harmful activity
Comply with applicable legal, regulatory, accounting, or reporting obligations
Establish, exercise, or defend legal claims where necessary
Where required by applicable law, we will process personal information only where we have an appropriate lawful basis to do so.
5. Strategy Session Booking
When you book a strategy session, we may collect information necessary to schedule and manage your appointment.
Our booking page is available at:
https://go.convertandflowwithkath.com/widget/bookings/discovery-call30mins
Appointment information may include your name, email address, phone number, selected date and time, and other information you voluntarily provide during the booking process.
We use this information to manage your appointment and provide the services or consultation you requested.
6. Communications
If you contact us, submit an inquiry, book an appointment, complete an assessment, or become a client, we may communicate with you by email, phone, text message, or other communication channels you provide.
These communications may include:
Appointment confirmations
Appointment reminders
Assessment requests
Responses to inquiries
Proposals
Invoices and payment information
Project-related communications
Customer support
Service updates
Other communications reasonably related to your relationship with us
Where applicable, you may opt out of marketing communications by using the unsubscribe option provided in the communication or by contacting us directly.
Opting out of marketing communications will not necessarily stop transactional or service-related communications that are necessary to provide a service you have requested.
7. Legal Basis for Processing
Depending on the circumstances and applicable law, we may process personal information based on one or more lawful grounds, including:
Your consent
The performance of a contract or steps taken at your request before entering into a contract
Compliance with a legal obligation
Legitimate business interests, where permitted by applicable law
Other lawful grounds recognized by applicable privacy legislation
Where processing is based on consent, you may withdraw that consent where permitted by applicable law. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.
8. Sharing of Personal Information
We do not sell your personal information.
We may share personal information with trusted third-party service providers when reasonably necessary to operate our business and provide our services.
These may include providers used for:
Customer relationship management
Email communication
Appointment scheduling
Forms and assessments
Website hosting
Cloud storage
Payment processing
Analytics
Automation
Business administration
Security and fraud prevention
These providers may process information on our behalf or provide services that require limited access to relevant information.
We aim to share only information reasonably necessary for the applicable purpose and to use appropriate safeguards as required by applicable law.
We may also disclose information when required or permitted by law, legal process, court order, government request, or when reasonably necessary to protect our rights, property, users, or business.
9. International Data Processing
Because we work with clients internationally and use online technology and service providers, your personal information may be stored, processed, or accessed in countries other than the country in which you live.
These countries may have privacy laws that differ from those in your jurisdiction.
Where applicable law requires safeguards for international transfers or access to personal information, we will take reasonable steps to use an appropriate lawful transfer mechanism or other safeguard.
By using our website or services, you acknowledge that your information may be processed in jurisdictions outside your country, subject to applicable privacy requirements.
10. Data Security
We take reasonable and appropriate organizational, technical, and physical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no website, online service, electronic transmission, or storage system can be guaranteed to be completely secure.
If we become aware of a personal data breach that requires notification under applicable law, we will take the appropriate steps required by that law.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, complying with legal obligations, resolving disputes, and establishing, exercising, or defending legal claims.
Retention periods may vary depending on:
The nature of the information
The purpose for which it was collected
Our relationship with you
Legal, accounting, or regulatory requirements
Legitimate business needs
When personal information is no longer reasonably necessary, we will take appropriate steps to securely delete, destroy, anonymize, or otherwise dispose of it, subject to applicable legal and legitimate retention requirements.
The Philippine Data Privacy Act requires processing to follow principles including transparency, legitimate purpose, and proportionality, and recognizes the importance of appropriate retention and disposal practices.
12. Cookies and Similar Technologies
Our website and third-party services may use cookies, pixels, analytics tools, or similar technologies.
These technologies may be used to:
Operate and secure the website
Remember preferences
Understand website usage
Improve website performance
Measure marketing effectiveness
Support relevant advertising or communications, where applicable
The specific technologies used may change as our website, services, and technology providers change.
Where applicable law requires consent for certain cookies or tracking technologies, we will seek the appropriate consent.
13. Third-Party Websites and Services
Our website, emails, and communications may contain links to websites or services operated by third parties.
Those third parties have their own privacy practices and policies.
We are not responsible for the privacy, security, or content practices of third-party websites or services that we do not control.
We encourage you to review their privacy notices before providing personal information directly to them.
14. Your Privacy Rights
Depending on your location and the privacy laws applicable to the processing of your personal information, you may have rights including:
The right to know whether your personal information is being processed
The right to receive information about how your personal information is used
The right to access personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to object to certain processing
The right to withdraw consent where processing is based on consent
The right to request deletion, erasure, or blocking where permitted by applicable law
The right to request portability of your information where applicable
The right to lodge a privacy complaint with the appropriate supervisory authority
The right to request other remedies available under applicable law
Under the Philippine Data Privacy Act, recognized data-subject rights include being informed, access, correction, objection, erasure or blocking, data portability, and the right to file a complaint, subject to applicable limitations.
Additional rights may apply to individuals located in jurisdictions with specific privacy laws.
15. Exercising Your Privacy Rights
If you would like to exercise a privacy right or ask a question about how your information is handled, please contact us:
Convert & Flow with Kath
Email: [email protected]
Please provide enough information for us to understand and respond to your request.
We may need to verify your identity before fulfilling certain requests in order to protect your personal information.
We will respond within the period required by applicable law.
16. Privacy Complaints
If you believe that your personal information has been handled improperly or that your privacy rights have been violated, we encourage you to contact us first so we can review and address the concern.
You may also have the right to lodge a complaint with the privacy or data protection authority responsible for your jurisdiction.
For individuals whose processing is subject to the Philippines' Data Privacy Act, complaints may be filed with the National Privacy Commission (NPC).
17. Children's Privacy
Our services are intended for businesses and adults and are not directed toward children.
We do not knowingly seek to collect personal information from children through our business services.
If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.
18. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes to our business, services, technology, data-processing practices, or applicable privacy requirements.
When we make material changes, we will update the "Last Updated" date and provide additional notice where required by applicable law.
We encourage you to review this Privacy Notice periodically.
19. Contact Information
If you have questions, concerns, or requests relating to this Privacy Notice or your personal information, please contact:
Convert & Flow With Kath
Email: [email protected]
We appreciate your trust and are committed to handling your personal information responsibly.
Convert & Flow With Kath
[email protected]